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Privacy Policy for SMS Communications

Effective Date: 12/20/2024

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Muntz Audio Video Oshkosh LLC ("we," "our," "us") provides SMS messaging services to keep you informed about our products, services, promotions, and updates. By opting into our SMS messaging service, you agree to these Terms & Conditions.

 

1. Opt-In

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By providing your mobile phone number and confirming your consent, you agree to receive SMS messages from Muntz Audio Video. Consent may be obtained through:

  • Online forms.

  • Written agreements or electronic checkboxes.

  • Text message replies (e.g., replying "YES" to an opt-in request).

 

2. Messaging Frequency

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  • You may receive up to 5 messages per week, depending on your subscription preferences and the services you use.

  • Message frequency may vary based on account activity, promotions, and other factors.

 

3. Message Content

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Messages may include:

  • Order confirmations, updates, and delivery notifications.

  • Promotional offers, discounts, and special events.

  • Important announcements about our services.

 

4. Fees and Charges

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  • Standard messaging and data rates may apply as per your mobile carrier’s plan.

  • Muntz Audio Video Oshkosh LLC is not responsible for any fees charged by your carrier.

  • Check with your carrier for details on rates and charges.

 

5. Opt-Out

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You can opt out of SMS messaging at any time by:

  • Replying "STOP" to any message you receive.

  • Contacting us directly at 920.486.5166 or sales@muntzosh.com.

Upon opting out, you will no longer receive SMS messages from us unless you re-subscribe.

 

6. Help and Support

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For assistance, you can:

 

7. Privacy

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Your privacy is important to us. By subscribing to our SMS service, you agree to our Privacy Policy regarding the collection, use, and protection of your information. Read our full Privacy Policy here: https://www.muntzosh.com/privacy-policy.

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8. Privacy Storage

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Your information is stored on secure servers located in the United States. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it using industry-standard practices to ensure it cannot be reconstructed or read.

 

9. Service Providers

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We may use third-party service providers to facilitate our SMS messaging. These providers are contractually required to comply with applicable laws and protect your information.

 

10. Disclaimer

  • SMS delivery may be affected by factors beyond our control, including carrier issues and network reliability.

  • We are not liable for delayed or undelivered messages.

 

11. Changes to Terms & Conditions

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We reserve the right to update these Terms & Conditions at any time. We will notify you of significant changes via SMS or email.

 

12. Contact Us

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If you have any questions about these Terms & Conditions or our SMS service, please contact us:

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sales@muntzosh.com
1335 Planeview Dr. STE 5, Oshkosh, WI 54904, United States
920.486.5166

 

Acknowledgment


By opting into our SMS messaging service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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